A qualified auto glass service specialist will be able to clearly make known whether your windshield needs to be replaced or repaired. In general, a windshield should only be repaired if the damage is not too extensive or if distortion will not result from the repair.

Most importantly, if the windshield’s inner layer of polyvinyl butyrate has been affected in any way, the windshield should be completely replaced. This adhesive layer is the most important aspect of any vehicle’s windshield, and is what keeps the windshield from shattering into many pieces when impacted.

When selecting an auto glass service provider, start by simply asking questions. Find out if the technician is NGA (National Glass Association) certified to be professionally competent in his line of work. Ask if the technician uses the auto manufacturer’ recommended products. Also find out if the technician has agreed to meet the Auto Glass Replacement Safety Standard (AGRSS). Above all, be sure the technician intends to provide you with sufficient information regarding all things pertinent. The technician should provide you with some dos and don’ts, such as how much time should be allowed for the bond to cure before the vehicle is safe to drive.

Any quality auto glass service provider shouldn’t hesitate to thoroughly answer any questions you may have about the process or their work in particular. Good communication is a sign of a responsible and knowledgeable technician.